Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Typically 3-5 business days, varying by location.
Click ‘Create Account’ on our website and follow the prompts.
Contact us immediately. If unshipped, we can update it.
Tracking details will be emailed upon shipment.
No, we use secure payment gateways; we do not store your credit card information.
Sales tax is applied based on your location, as required by law.
See our website’s shipping page for our delivery regions.
We aim for single-package delivery, but it depends on your order.
If you need to swap an item
Returns and Exchanges
Unopened items can be returned within 14 days; see our website for details.
Please contact us immediately for a replacement or refund.
Please send photos to our support team for assistance.
Return address details will be provided upon return authorization.
Use our website’s contact form.
Contact our support team immediately for assistance
Changes/cancellations are possible if the order hasn’t shipped; contact us ASAP.
Pre-order options vary; please check the product page for availability